Job Description
Join our award-winning team at Grand Hospitality Group where night owls thrive! We're seeking dynamic Night Shift Hotel Associates to deliver exceptional guest experiences during our busiest overnight hours. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in Kansas City's premier hospitality destination. If you're passionate about service, detail-oriented, and excel in independent settings, this role is your perfect match.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth during overnight hours
- Monitor hotel security systems and respond to guest emergencies promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle VIP requests and troubleshoot guest issues with professionalism
- Perform nightly audits of hotel systems and financial transactions
- Prepare morning shift handover reports with detailed notes
Qualifications
- 1+ years hotel/hospitality experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Strong attention to detail and multitasking abilities
- Flexible schedule including nights, weekends, and holidays
- Basic computer proficiency with PMS systems
- Valid driver's license (required for airport runs)