Job Description
Join our dynamic hospitality team at Grand Hotel Detroit for an exciting Night Shift position! We're seeking dedicated professionals to ensure our guests experience excellence during evening hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Detroit's vibrant downtown. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Manage guest check-ins/check-outs during overnight hours
- Monitor hotel security systems and respond to emergency situations
- Prepare and serve room service orders to guests
- Perform nightly cleaning and maintenance of public areas
- Coordinate with housekeeping and security teams
- Handle guest inquiries and resolve service issues
- Complete shift reports and documentation
Qualifications
- Previous hotel or hospitality experience preferred
- Strong customer service and communication skills
- Ability to work independently with minimal supervision
- Valid Michigan driver's license (if required for errands)
- Flexible schedule availability including weekends/holidays
- Basic knowledge of hotel management systems
- Ability to lift 25 lbs and stand for extended periods
- First aid/CPR certification a plus