Job Description
We are currently seeking a dedicated and detail-oriented Night Shift Manager to join our premier hospitality team in Philadelphia, Georgia. If you thrive in a quiet, efficient environment and enjoy providing exceptional service to our night travelers, this is the perfect opportunity for you. We offer a competitive salary, a comprehensive benefits package, and a supportive work culture that values your contributions.
At Grand Harbor, we believe that excellence is a 24-hour commitment. As the night shift leader, you will ensure that our guests enjoy a safe, comfortable, and memorable stay from dusk until dawn. Join us and take your hospitality career to the next level while enjoying the unique benefits of night shifts, such as reduced stress and a quieter work pace.
Responsibilities
- Oversee all front desk operations, including check-ins, check-outs, and guest inquiries during the night shift.
- Conduct nightly security patrols to ensure the safety and security of the property and guests.
- Perform night audit duties, including balancing accounts, verifying credit card transactions, and preparing daily financial reports.
- Manage minor maintenance issues and coordinate with the maintenance team for necessary repairs.
- Maintain high standards of cleanliness and organization in the lobby and common areas.
- Handle guest complaints or special requests with professionalism and discretion.
Qualifications
- High school diploma or GED required; hospitality or business degree preferred.
- Previous experience in hotel management, front desk operations, or night audit is strongly preferred.
- Must be available to work nights, weekends, and holidays as required.
- Strong computer proficiency, including PMS systems (e.g., Oracle, Micros) is a plus.
- Excellent communication skills and a friendly, professional demeanor.
- Ability to work independently with minimal supervision.