Job Description
Are you searching for weekly pay hotel jobs in Chicago? The Chicago Grand Hotel is currently seeking a reliable and detail-oriented Night Shift Receptionist to join our prestigious team. We pride ourselves on providing exceptional guest experiences and offer a competitive benefits package for our hardworking staff.
As a key member of our front-of-house team, you will manage the hotel operations during the evening hours, ensuring our guests enjoy a seamless stay. We are committed to fostering a supportive work environment and offer opportunities for career growth within the hospitality industry.
Responsibilities
- Check guests in and out of the hotel efficiently using our property management system.
- Handle cash transactions, credit card processing, and prepare accurate nightly reports.
- Perform night audit duties, including balancing the night manager's report and reviewing daily financial data.
- Respond to guest inquiries and resolve any issues or complaints promptly and professionally.
- Maintain a secure environment by monitoring security cameras and access points.
- Ensure the lobby and public areas are tidy and welcoming throughout the night.
- Assist with wake-up calls and special guest requests.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in hospitality, front desk operations, or customer service is preferred.
- Proficiency in Microsoft Office and familiarity with hotel software (e.g., Opera, SkyTouch) is a plus.
- Strong interpersonal and communication skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Must be able to stand and move around the hotel for extended periods.