Job Description
Join the vibrant team at Grand Plaza Hotel, Chicago's premier luxury destination. We're seeking dedicated Night Shift professionals to deliver exceptional guest experiences while our city sleeps. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of downtown. Apply now and become part of our award-winning hospitality family!
Responsibilities
- Provide 24/7 guest assistance including check-ins, check-outs, and special requests
- Monitor security systems and ensure guest safety throughout the property
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle cash transactions and maintain accurate financial records
- Resolve guest complaints with professionalism and discretion
- Conduct nightly property inspections and report maintenance needs
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Flexible schedule availability including weekends and holidays
- Excellent communication and conflict resolution skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Valid Illinois driver's license and clean driving record
- Basic knowledge of hotel management systems (e.g., Opera)
- Strong attention to detail and problem-solving abilities