Job Description
Join our dynamic team at Grand City Hotel and become the heartbeat of our overnight operations! We're seeking dedicated Night Shift Hotel Staff to deliver exceptional guest experiences during the twilight hours. As a cornerstone of our 24/7 hospitality, you'll ensure seamless operations while maintaining the highest safety and service standards. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions shine bright even in the darkest hours.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Monitor hotel security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for overnight services
- Handle guest complaints with professionalism and resolution focus
- Process night audit procedures and maintain accurate financial records
- Assist with valet services and luggage handling for late arrivals/departures
- Conduct regular property patrols to ensure guest safety
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Ability to work flexible schedule including weekends/holidays
- Strong problem-solving and conflict resolution skills
- Basic knowledge of PMS systems (Opera, Fidelio)
- Valid Oregon driver's license with clean record
- Ability to lift 30lbs and stand for extended periods
- First Aid/CPR certification or willingness to obtain
- Fluency in English; Spanish proficiency a plus