Job Description
Join our prestigious downtown Dallas hotel for rewarding night shift positions where your dedication shapes exceptional guest experiences. We offer competitive compensation, comprehensive benefits, and career advancement opportunities in a dynamic hospitality environment. Perfect for night owls seeking stability and growth in the heart of Texas.
Responsibilities
- Provide exceptional 24/7 guest services including check-ins, concierge assistance, and issue resolution
- Monitor hotel security systems and ensure safety protocols during overnight operations
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Handle emergency situations calmly and professionally per hotel procedures
- Complete detailed shift reports and maintain accurate guest records
- Process payments and manage night audit functions
- Uphold brand standards through consistent service excellence
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Flexible availability including weekends, holidays, and overnight shifts
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Texas Food Handler certification (or willingness to obtain)
- Valid driver's license and reliable transportation
- Ability to multitask in fast-paced environments