Job Description
Join our award-winning luxury hotel in the heart of Oakland! We're seeking dedicated night shift professionals to deliver exceptional guest experiences during our peak evening hours. Enjoy competitive pay, comprehensive benefits, and a vibrant team culture in one of California's most dynamic cities. Perfect for night owls seeking career growth in hospitality!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Monitor security systems and ensure hotel safety protocols
- Handle guest inquiries and resolve issues promptly
- Perform nightly audits and financial reconciliation
- Coordinate with housekeeping and maintenance teams
- Maintain accurate shift logs and incident reports
- Uphold brand standards for cleanliness and service excellence
Qualifications
- Minimum 1 year hotel or hospitality experience
- Flexible schedule availability (overnight shifts)
- Strong communication and conflict resolution skills
- Basic computer proficiency (PMS systems)
- Valid California driver's license preferred
- Ability to stand/walk for extended periods
- Attention to detail and multitasking ability
- Professional appearance and demeanor