Job Description
Join our dynamic hospitality team at Grand Plaza Hotel, where we deliver exceptional guest experiences in the heart of Houston. We're seeking a passionate Part-Time Front Desk Agent to welcome our guests with warmth and professionalism. This role is perfect for individuals seeking flexible hours while building a rewarding career in the luxury hospitality sector. Enjoy competitive pay, complimentary hotel stays, and a supportive work environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Problem-solving mindset and attention to detail
- High school diploma or equivalent
- Texas Food Handler/Seller certification (if applicable)
- Fluency in English (Spanish a plus)