Job Description
Join our award-winning team at Omaha Grand Hotel, where exceptional service meets Midwestern hospitality! We're seeking a friendly and professional Part-Time Front Desk Agent to create memorable guest experiences. This role offers flexible hours (20-25 hrs/week), competitive pay, and complimentary hotel discounts. Perfect for students or professionals seeking work-life balance in Omaha's vibrant downtown.
Responsibilities
- Check guests in/out efficiently using property management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Uphold strict cleanliness and security standards
- Assist with special event preparations and group bookings
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Proficient with basic computer systems (MS Office, PMS software)
- Ability to work flexible evenings/weekends
- High school diploma or equivalent required
- Valid Nebraska driver's license (if valet duties assigned)
- Fluency in English; bilingual candidates encouraged
- Positive attitude and team player mentality