Job Description
Join our award-winning team at the Grand Sacramento Hotel, where luxury meets local charm! We're seeking passionate individuals to deliver exceptional guest experiences at our iconic downtown property. This part-time role offers flexible scheduling, competitive compensation, and opportunities for growth within our hospitality family. Enjoy complimentary meals, employee discounts, and a vibrant work environment in California's capital city.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve concerns with professionalism and empathy
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain cleanliness and organization of the front desk area
- Assist with event coordination and group check-ins as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (for airport runs)
- Positive attitude with problem-solving aptitude