Job Description
Join our award-winning team as a Part-Time Front Desk Agent at the heart of Denver's vibrant hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences at our boutique downtown hotel. This flexible role offers competitive pay, free parking, and opportunities for advancement in the luxury hospitality sector. If you thrive in fast-paced environments and take pride in creating memorable stays, apply today!
Responsibilities
- Check guests in/out efficiently using PMS systems while maintaining accuracy
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns promptly with solutions-focused approach
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Provide local recommendations to enhance guest experiences
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience preferred
- Proficiency with Opera, Fidelio, or similar PMS systems
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Basic knowledge of Denver attractions and transportation
- Flexible availability including nights, weekends, and holidays
- Valid driver's license and reliable transportation