Job Description
Join the vibrant hospitality scene in New Orleans as a Part-Time Front Desk Agent at the prestigious Grand Orleans Hotel! We're seeking energetic professionals to deliver exceptional guest experiences while working flexible shifts in the heart of the French Quarter. Enjoy competitive pay, career growth opportunities, and the chance to immerse yourself in the city's unique culture while building valuable customer service skills.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute shift handovers with detailed reporting
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with reservation software (e.g., Opera, RoomKey)
- Strong communication and conflict resolution skills
- Ability to multitask during peak hours
- Flexible availability including nights/weekends
- Basic knowledge of New Orleans attractions
- Valid Louisiana work permit