Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at the Grand Hotel Oklahoma City. We're seeking energetic professionals to create memorable guest experiences while delivering exceptional service. Enjoy a vibrant work environment, competitive pay, and opportunities for growth within our luxury property. Perfect for students or career changers seeking flexible hours in the heart of Oklahoma's thriving tourism sector.
Responsibilities
- Check guests in/out efficiently using Opera property management system
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Resolve guest complaints promptly and escalate when necessary
- Assist with luggage and provide local area recommendations
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality/customer service experience
- Proficient in Microsoft Office and property management software
- Exceptional communication and multitasking abilities
- Ability to work flexible evenings/weekends/holidays
- Basic math skills and cash handling experience
- Positive attitude and problem-solving mindset