Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent in vibrant Columbus, Ohio! Be the first point of contact for our guests, delivering exceptional service that creates memorable experiences. This role offers flexible hours perfect for students or professionals seeking work-life balance. Enjoy competitive pay, complimentary hotel stays, and career growth opportunities in the heart of Ohio's hospitality scene.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations, room assignments, and billing processes
- Respond to guest inquiries with professionalism and local knowledge
- Coordinate housekeeping, maintenance, and VIP requests
- Process payments and maintain accurate financial records
- Uphold brand standards through impeccable service delivery
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Ability to multitask in a fast-paced environment
- Basic knowledge of Columbus attractions and transportation
- Flexible availability including evenings, weekends, and holidays