Job Description
Join our award-winning boutique hotel as a Part-Time Front Desk Agent and deliver exceptional guest experiences in the heart of Austin! We're seeking charismatic hospitality professionals to be the first point of contact for our international clientele. Enjoy a dynamic environment with flexible scheduling, competitive pay, and opportunities for career advancement. If you thrive in fast-paced settings and possess a passion for service, apply today to become part of our renowned team!
Responsibilities
- Check-in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage POS systems with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and local attractions to enhance guest experience
- Maintain cleanliness and organization of the front desk area
Qualifications
- 1+ years of front desk or customer service experience in hospitality
- Proficiency in hotel management systems (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Flexible availability including weekends and holidays
- Texas state driver's license preferred
- Basic knowledge of Austin attractions and transportation