Job Description
Are you passionate about hospitality and looking for a rewarding part-time opportunity in the heart of Columbus, Ohio? The North High Hotel is seeking a dynamic Front Desk Agent to join our exceptional team. We pride ourselves on delivering world-class service in a modern, historic setting.
As a part-time team member, you will play a crucial role in ensuring our guests feel welcome from the moment they arrive. If you thrive in a fast-paced environment and enjoy meeting new people, we want to hear from you.
Why Join Us?
Competitive hourly pay with performance bonuses.
Flexible scheduling to accommodate your lifestyle.
Discounted stays for employees and their families.
A supportive and inclusive workplace culture.
Responsibilities
- Check guests in and out of the hotel efficiently, verifying identification and payment information.
- Answer incoming phone calls and emails with a friendly, professional demeanor.
- Assist guests with inquiries regarding local attractions, dining, and transportation options.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Process guest requests, including wake-up calls and room service orders.
- Handle cash and credit card transactions accurately and securely.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in hospitality or customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to stand for long periods and lift moderate amounts of luggage (up to 25 lbs).
- Flexibility to work varying shifts, including weekends, holidays, and evenings.
- Proficiency in basic computer applications, such as Microsoft Office Suite or property management systems.