Job Description
Join our dynamic team at Grand Hospitality Group as a Part-Time Front Desk Agent in the heart of Cleveland! We're seeking enthusiastic individuals with a passion for hospitality to create memorable guest experiences. No prior experience required—full training provided. Enjoy flexible hours, competitive pay, and a supportive work environment. Perfect for students or career changers looking to enter the hospitality industry.
Why Join Us?
- Comprehensive training program
- Flexible scheduling options
- Employee discounts on hotel stays
- Career advancement opportunities
Responsibilities
- Efficiently check-in and check-out guests using hotel management systems
- Handle guest inquiries and resolve service concerns promptly
- Manage reservations and room assignments accurately
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services and concierge requests
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Basic computer proficiency
- Strong problem-solving abilities
- Professional appearance and demeanor
- Ability to work flexible shifts including nights/weekends
- No experience required—training provided
- Positive attitude and team player mindset