Job Description
Welcome to Premier Hospitality Group, where we believe in creating unforgettable guest experiences. We are currently seeking a dedicated and professional Part-Time Front Desk Agent to join our team in Richmond, Virginia. Whether you are starting your career or looking for a flexible role, we provide the training and support you need to succeed. No prior experience is necessary—just bring your great attitude!
Responsibilities
- Guest Relations: Provide a warm welcome to guests and handle all check-in and check-out procedures with efficiency and grace.
- Communication: Manage incoming phone calls, emails, and in-person inquiries professionally, directing guests to the right resources.
- Operations: Maintain the front desk area and lobby, ensuring it is clean, organized, and inviting at all times.
- Administrative Support: Process payments accurately, update guest records, and handle reservations as needed.
- Problem Solving: Assist guests with any requests or issues that may arise during their stay, ensuring a seamless experience.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: No prior front desk experience required; we value attitude over experience.
- Skills: Strong interpersonal and communication skills, with the ability to multitask in a fast-paced environment.
- Availability: Must be available to work flexible hours, including weekends, evenings, and holidays.
- Professionalism: A polished, professional appearance and demeanor.