Job Description
Are you ready to kickstart your career in the dynamic hospitality industry? We are looking for enthusiastic individuals to join our team as Part-Time Front Desk Agents. Whether you are a student looking for flexible hours or an experienced professional seeking a new challenge, we provide comprehensive training and growth opportunities. This is an excellent entry-level role for anyone looking to work in a high-energy environment.
Why Join Us?
We pride ourselves on exceptional guest service and a supportive team culture. As a member of our team, you will receive:
- Competitive hourly pay ($15 - $18).
- Flexible scheduling to fit your lifestyle.
- Free meals during shifts.
- Opportunity for advancement within the company.
We are committed to hiring the best talent, so no prior experience is necessary—just a great attitude and a willingness to learn!
Responsibilities
- Greet and check in guests in a professional and friendly manner upon arrival.
- Handle check-outs efficiently, ensuring accurate processing of payments and billing information.
- Answer incoming phone calls and respond to guest inquiries via email with a high standard of customer service.
- Maintain the cleanliness and organization of the front desk area, lobby, and common spaces.
- Assist guests with luggage handling, directions, and local recommendations.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
- Process reservations and update guest profiles in the Property Management System (PMS).
Qualifications
- No prior hospitality experience is required; we value attitude over experience.
- Strong interpersonal and communication skills.
- Reliable, punctual, and detail-oriented work ethic.
- Ability to work flexible hours, including early mornings, evenings, weekends, and holidays.
- Basic computer literacy (typing and navigating web browsers).
- High school diploma or equivalent required.
- Must be able to stand for extended periods and lift light luggage.