Job Description
Join our award-winning team at Grand Plaza Hotel as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences in the heart of Philadelphia. This role offers flexible scheduling, competitive pay, and opportunities for career growth in the dynamic hospitality industry. Enjoy complimentary parking, employee discounts, and a supportive work environment where your contributions are valued.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Proficiency in basic computer applications
- Ability to work flexible evenings/weekends
- Professional appearance and positive attitude
- Basic knowledge of local attractions
- Valid driver's license (if applicable to location)