Job Description
Are you a people person looking for an exciting opportunity in the heart of the Bay Area? The Westin St. Francis San Francisco is seeking a dedicated Part-Time Front Desk Agent to join our award-winning team. Immerse yourself in the vibrant culture of the city while providing exceptional service to our global guests.
Why Join Us?
- Work in a historic landmark hotel on Union Square.
- Enjoy exclusive employee discounts at dining and retail.
- Flexible scheduling designed for work-life balance.
We are looking for a friendly, professional individual to represent our brand and ensure every guest feels welcomed the moment they arrive.
Responsibilities
- Check guests in and out efficiently using the property management system.
- Answer incoming calls and respond to guest inquiries promptly and professionally.
- Handle guest complaints or special requests with grace and efficiency.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Assist with luggage handling and valet coordination when necessary.
- Process payments and reconcile daily transactions accurately.
Qualifications
- High school diploma or equivalent required.
- Previous front desk or hospitality experience is a plus but not mandatory.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate luggage.
- Proficiency in basic computer applications and POS systems.
- A positive attitude and a genuine desire to help others.