Job Description
Are you a natural conversationalist with a passion for hospitality?
Apex Hospitality Group is seeking a dynamic Part-Time Front Desk Agent to join our award-winning team. We are currently hiring for positions in Austin, TX and Virginia. This is a shift work opportunity for individuals who thrive in a fast-paced environment and excel at creating memorable guest experiences.
Why You’ll Love Working Here:
- Flexible Shifts: We offer a variety of shift patterns, including day, evening, and weekend options.
- Competitive Compensation: Earn $15.00 - $18.00 per hour with performance bonuses.
- Career Growth: We prioritize internal promotion and provide ongoing training.
- Modern Facilities: Work in state-of-the-art properties equipped with the latest technology.
If you are looking for a part-time role that offers flexibility and professional development, we want to hear from you.
Responsibilities
- Guest Relations: Provide a warm, professional welcome to guests, answering inquiries and resolving issues with a smile.
- Operations Management: Efficiently handle check-ins, check-outs, and room key distribution using Property Management Systems.
- Communication Hub: Manage multi-line phone systems, direct calls, and manage email correspondence professionally.
- Administrative Support: Maintain accurate guest records, process payments, and handle cash and credit transactions.
- Shift Coordination: Monitor building access, coordinate with security, and ensure lobby areas are tidy and welcoming.
Qualifications
- Experience: Previous front desk or customer service experience is a plus.
- Availability: Must be available to work rotating shifts, including nights, weekends, and holidays.
- Communication: Exceptional verbal and written communication skills.
- Technology Proficiency: Comfortable navigating computer systems and Microsoft Office Suite.
- Professionalism: A high standard of grooming and a friendly, approachable demeanor.