Job Description
Are you a people person with a passion for hospitality? Horizon Hospitality Group is looking for a dedicated Part-Time Front Desk Agent to join our team in the heart of Chicago.
We offer flexible shift schedules, competitive pay, and a supportive work environment. If you thrive in a fast-paced setting and love providing exceptional guest experiences, we want to meet you. This is an excellent opportunity for students or those seeking a secondary income.
Why Join Us?
- Flexible shift work options to fit your lifestyle.
- Competitive hourly rate ranging from $16.00 to $20.00.
- Comprehensive training and career growth opportunities.
- Employee discounts on services.
Responsibilities
- Greet and welcome guests warmly, ensuring a positive first impression.
- Manage incoming phone calls and emails professionally.
- Assist with check-in and check-out procedures, including managing reservations.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Handle guest inquiries and resolve complaints in a timely and courteous manner.
- Process payments and handle cash transactions accurately.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk, reception, or customer service role is preferred.
- Excellent verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and reservation software.
- Ability to work various shifts, including weekends, nights, and holidays.
- Professional appearance and demeanor at all times.