Job Description
Are you a welcoming and professional individual looking for a flexible part-time opportunity? Apex Hospitality Solutions is currently hiring a dedicated Front Desk Agent to manage our front operations in a bustling Illinois location.
We offer a dynamic shift work environment where you can build a rewarding career while enjoying a healthy work-life balance. If you thrive in a fast-paced setting and love connecting with people, this is the perfect role for you.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including answering phones, routing calls, and taking accurate messages.
- Handle check-in and check-out procedures efficiently using property management software.
- Assist with administrative tasks such as filing, data entry, and maintaining a tidy reception area.
- Address guest inquiries, requests, and complaints promptly and professionally.
- Collaborate with housekeeping and maintenance teams to ensure a pristine environment.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk or reception role is preferred but not mandatory.
- Strong verbal communication skills with a friendly and professional demeanor.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Must be reliable, detail-oriented, and able to stand for extended periods.