Job Description
Join our award-winning hospitality team at Grand Oasis Hotel, where exceptional service meets Southwestern charm. As a Part-Time Front Desk Agent, you'll be the first point of contact for guests, creating memorable experiences while supporting our hotel's commitment to excellence. Enjoy a vibrant work environment in Tucson's cultural heart with flexible scheduling perfect for students or professionals seeking supplemental income.
Responsibilities
- Provide exceptional guest check-in/check-out experiences using hotel management systems
- Manage reservations, room assignments, and guest inquiries with precision
- Handle payment processing and billing discrepancies efficiently
- Coordinate with housekeeping and maintenance departments to resolve guest requests
- Uphold brand standards through professional appearance and service excellence
- Assist with emergency procedures and security protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel property management systems (e.g., Opera, Fidelio)
- Strong communication skills with multilingual abilities preferred
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling skills
- Valid Arizona driver's license (if required for errands)
- High school diploma or equivalent