Job Description
Join the vibrant hospitality scene in Detroit as a Part-Time Guest Services Associate at Detroit Grand Hotel! We're seeking energetic professionals to deliver exceptional guest experiences in our downtown landmark. Enjoy flexible scheduling, competitive pay, and a supportive team environment while showcasing Detroit's unique charm. Perfect for students, career-changers, or hospitality enthusiasts seeking work-life balance.
Responsibilities
- Check in/out guests efficiently with our property management system
- Handle guest inquiries and resolve service concerns promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain accurate reservation records
- Uphold brand standards for cleanliness and professionalism
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends, evenings, and holidays
- Proficient with basic computer applications
- Attention to detail and multitasking ability
- Positive attitude and team-oriented mindset
- Must be authorized to work in the US