Job Description
Join our award-winning downtown Seattle luxury hotel as a Part-Time Guest Services Associate! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in a vibrant urban setting. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our renowned hotel chain. Perfect for students, career changers, or hospitality enthusiasts seeking part-time work in Seattle's dynamic tourism industry.
Responsibilities
- Deliver warm, personalized check-in/check-out experiences for hotel guests
- Handle guest inquiries via phone, email, and in-person with professionalism
- Process reservations, room assignments, and payment transactions accurately
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Uphold brand standards through meticulous attention to detail and service excellence
- Contribute to a positive team environment through proactive communication
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays as required
- Basic computer proficiency with reservation systems
- High school diploma or equivalent
- Valid Washington State food handler's card (or willingness to obtain)
- Ability to stand for extended periods and lift up to 25 lbs