Job Description
Join our award-winning team at the heart of Nashville's vibrant hospitality scene! We're seeking passionate Part-Time Hospitality Associates to deliver exceptional guest experiences at our luxury downtown hotel. Whether you're a seasoned professional or starting your career, this role offers flexible scheduling, competitive pay, and growth opportunities in one of America's most exciting cities.
What We Offer:
- Flexible part-time shifts (evenings/weekends available)
- Comprehensive training and development programs
- Employee discounts on hotel stays and dining
- Health insurance eligibility for part-time staff
- Collaborative, award-winning workplace culture
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve service issues promptly
- Maintain pristine room standards and common areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
- Upsell hotel amenities and local experiences
Qualifications
- Minimum 6 months hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency (POS systems preferred)
- High school diploma or equivalent required
- Valid Tennessee driver's license (if driving required)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening