Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking energetic Part-Time Hotel Associates for flexible shift work in Austin's vibrant hospitality scene. Perfect for students, night owls, or those seeking supplemental income, you'll deliver exceptional guest experiences while working dynamic schedules. Enjoy competitive pay, free parking, and opportunities for advancement in a luxury hotel environment.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and warmth
- Handle reservation modifications and payment processing
- Address guest inquiries and resolve issues proactively
- Coordinate housekeeping and maintenance requests
- Maintain lobby cleanliness and security standards
- Operate PMS systems and maintain accurate records
- Collaborate across departments during peak shifts
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and POS system knowledge
- Strong attention to detail and multitasking ability
- High school diploma or equivalent required
- Must be available for rotating shift schedules