Job Description
Join our award-winning luxury hotel in downtown Minneapolis! We're seeking passionate part-time hotel associates to deliver exceptional guest experiences. Enjoy competitive pay, flexible scheduling, and career growth opportunities in a vibrant urban setting. Perfect for students or professionals seeking work-life balance.
As a cornerstone of Minneapolis hospitality, Grand Hotel offers premium amenities and a supportive team environment. Apply today to become part of our commitment to excellence!
Responsibilities
- Deliver exceptional guest service at check-in/check-out and throughout guest stays
- Manage reservations and ensure accurate room assignments
- Respond promptly to guest inquiries and resolve issues with professionalism
- Maintain immaculate lobby, common areas, and guest room standards
- Collaborate with housekeeping, maintenance, and F&B teams
- Process payments and manage cash handling procedures
- Assist with event setup and special guest requests
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Attention to detail and problem-solving abilities
- Valid Minnesota driver's license (if driving required)
- Ability to stand/walk for extended periods
- Positive attitude with team collaboration mindset