Job Description
Join our award-winning team at Grand Plaza Charlotte and launch your hospitality career! We're seeking energetic, guest-focused individuals for part-time roles with no prior experience required. Enjoy flexible scheduling, comprehensive training, and a vibrant workplace in the heart of Uptown. Perfect for students, career changers, or anyone seeking a dynamic part-time opportunity. Our team thrives on passion and positivity – if you're ready to create memorable guest experiences, apply today!
Responsibilities
- Deliver exceptional guest service at front desk, valet, or concierge stations
- Handle check-in/check-out processes efficiently and accurately
- Assist with guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold strict cleanliness and safety standards throughout the property
- Participate in daily briefings and training sessions
Qualifications
- No prior hospitality experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and comfort with POS systems
- High school diploma or equivalent
- Valid North Carolina driver's license (for valet roles)
- Ability to stand for extended periods
- Positive attitude and team player mentality