Job Description
Join our award-winning hospitality team at Grand City Hotels! We're seeking energetic, customer-focused individuals to fill our part-time hotel associate positions across Chicago. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy flexible scheduling, competitive pay, and a dynamic work environment in one of America's most vibrant cities. Perfect for students, career changers, or anyone seeking flexible work-life balance. Benefits include: Employee discounts, free meals, and advancement potential to full-time roles.
Responsibilities
- Deliver exceptional customer service to guests at check-in, check-out, and during their stay
- Manage reservations and room assignments using our hotel management system
- Handle guest inquiries and resolve issues promptly and professionally
- Perform daily front desk operations including billing and payment processing
- Collaborate with housekeeping and maintenance teams for seamless guest experiences
- Maintain cleanliness and organization of the front desk and lobby areas
- Assist with basic administrative tasks and report preparation
Qualifications
- No prior hotel experience required – we train all team members
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and passion for helping others
- Valid work authorization in the United States