Job Description
Join our award-winning hotel team in Omaha, Nebraska! We're seeking enthusiastic individuals for part-time Front Desk Agent roles with no experience required. Perfect for students or career changers looking to enter the hospitality industry. Enjoy flexible schedules, competitive pay, and comprehensive training.
At Grand Hospitality Group, we value teamwork and growth. You'll gain valuable customer service skills while working in a dynamic, supportive environment. Our hotel offers modern amenities and a prime location near Omaha's top attractions. Apply today and start your exciting hospitality journey!
Responsibilities
- Warmly greet and check-in/check out guests using hotel management systems
- Answer phone inquiries and provide local recommendations
- Manage reservations and room assignments efficiently
- Process payments and maintain accurate billing records
- Address guest concerns promptly and professionally
- Coordinate with housekeeping and maintenance teams
- Uphold cleanliness and organization at the front desk area
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible shifts including evenings/weekends
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy in transactions
- Must be authorized to work in the United States