Job Description
Join our award-winning team at San Jose Hospitality Group! We're seeking energetic Part-Time Hotel Associates to deliver exceptional guest experiences through flexible shift work. Perfect for students, night owls, and those seeking work-life balance. Enjoy competitive pay, free parking, and a vibrant downtown location near major attractions.
Responsibilities
- Provide exceptional front desk service including check-in/check-out, reservations, and guest inquiries
- Manage daily shift operations with attention to detail and efficiency
- Handle guest complaints promptly and professionally
- Collaborate with housekeeping, maintenance, and security teams
- Maintain accurate records and transaction logs
- Uphold strict cleanliness and safety standards
- Support hotel events and special requests during assigned shifts
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for morning, evening, or overnight shifts
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Valid California driver's license (if required for errands)
- Positive attitude and commitment to guest satisfaction
- Ability to stand/walk for extended periods