Job Description
Join our award-winning team at Grand Plaza Hotel and launch your hospitality career in the heart of San Jose! We're seeking energetic Part-Time Hotel Associates to deliver exceptional guest experiences during flexible shifts. Enjoy competitive pay, free parking, and a vibrant downtown location while working alongside industry professionals. Perfect for students, night owls, and those seeking work-life balance. Apply today and become part of San Jose's premier hospitality destination!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room assignments and key distribution efficiently
- Handle guest inquiries via phone and in-person with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards for cleanliness and safety protocols
- Assist with event setup and special guest requests
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- Excellent communication and conflict resolution skills
- Ability to stand/walk for extended periods
- Valid California driver's license (for valet shifts)
- Positive attitude and team player mentality