Job Description
Join Boston's premier luxury hospitality destination as a Part-Time Hotel Concierge at Grand Harbor Hotel. We're seeking passionate individuals to deliver exceptional guest experiences while showcasing Boston's vibrant culture. Enjoy flexible scheduling, competitive compensation, and opportunities for growth in a world-class environment. Perfect for students, career-changers, or hospitality enthusiasts seeking meaningful part-time work.
Responsibilities
- Provide personalized recommendations for Boston attractions, dining, and cultural events
- Manage guest inquiries via phone, email, and in-person interactions
- Coordinate transportation arrangements and VIP services
- Collaborate with front desk and housekeeping teams for seamless guest experiences
- Assist with event planning and group coordination
- Maintain detailed knowledge of local area and hotel amenities
- Resolve guest concerns with professionalism and discretion
Qualifications
- Previous hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Strong knowledge of Boston landmarks and attractions
- Ability to work flexible evenings, weekends, and holidays
- Proficiency in hotel management systems (Opera a plus)
- Multi-language skills (Spanish/French advantageous)
- High school diploma or equivalent; tourism certification a plus