Job Description
Join the vibrant hospitality scene in Philadelphia! The Grand Philadelphia Hotel is seeking enthusiastic individuals to fill our part-time Front Desk Agent positions. No experience is required – we provide comprehensive training to kickstart your career in luxury guest services. Enjoy flexible scheduling, competitive pay, and a dynamic work environment in the heart of Philly's tourism district. Perfect for students, career-changers, or anyone seeking flexible hours in a welcoming setting.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments
- Respond to guest inquiries with exceptional customer service
- Process payments and handle cash/credit transactions
- Coordinate with housekeeping and maintenance departments
- Maintain a clean and organized front desk area
- Assist with basic concierge services (local recommendations, transportation)
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States