Job Description
Join our award-winning hospitality team at Grand Fort Worth Hotel! We're seeking enthusiastic individuals to deliver exceptional guest experiences without prior hotel experience required. Perfect for students or career-changers, this role offers flexible scheduling and comprehensive training. Work in our vibrant downtown location near Sundance Square and gain transferable skills in customer service, operations, and teamwork.
Responsibilities
- Provide warm welcome and assistance to hotel guests
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve concerns promptly
- Operate hotel management systems accurately
- Maintain clean and organized lobby/reception areas
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling procedures
Qualifications
- No experience necessary - full training provided
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Flexible schedule availability (nights/weekends)
- Positive attitude and service mindset
- Ability to stand for extended periods
- Valid Texas ID or driver's license