Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, Chicago's premier luxury destination. We're seeking dynamic individuals to fill flexible part-time roles with competitive pay and exceptional benefits. Enjoy a vibrant downtown atmosphere while delivering world-class service to our international clientele. Why work with us? Flexible scheduling, free employee meals, career advancement opportunities, and a supportive team environment. Perfect for students, professionals, and those seeking work-life balance. Shifts Available: Morning, Evening, Weekend, Overnight. Apply now and become part of Chicago's hospitality elite!
Responsibilities
- Deliver exceptional guest service through personalized check-in/check-out experiences
- Manage room inventory and coordinate with housekeeping for seamless operations
- Handle guest inquiries, complaints, and requests with professionalism
- Process payments and maintain accurate financial records
- Operate hotel management systems (PMS) efficiently
- Collaborate with cross-department teams for event support
- Uphold brand standards in cleanliness and safety protocols
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- High school diploma or equivalent required
- Valid Illinois driver's license (if transporting guests)
- Ability to stand for extended periods and lift 25 lbs
- Fluency in English; Spanish a plus