Job Description
Join our dynamic team at Harborview Hospitality, where we blend Baltimore's waterfront charm with premium guest experiences. We're seeking passionate Part-Time Shift Associates to deliver exceptional service during evening, overnight, or weekend shifts. Enjoy flexible scheduling, competitive hourly wages, and opportunities for advancement in a luxury downtown Baltimore setting. Perfect for students, night owls, or those seeking work-life balance!
Responsibilities
- Handle guest check-ins/check-outs efficiently while maintaining accuracy
- Manage room assignments and key systems during shift transitions
- Respond promptly to guest inquiries and resolve service issues
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash drawer with precision
- Conduct security patrols and ensure guest safety protocols
- Assist with luggage and concierge services as needed
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for evening/weekend/overnight shifts
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency and POS system knowledge
- Valid Maryland driver's license (for airport runs)
- High school diploma or equivalent
- Ability to stand/walk for extended periods