Job Description
Join Grand Horizon Hotels' dynamic team as a Part-Time Shift Associate and become the heart of our guest experience! We're seeking energetic hospitality professionals to deliver exceptional service across our vibrant Austin property. This flexible role offers competitive pay, varied shifts, and opportunities for growth in the thriving Texas hospitality industry. Whether you're a night owl or early bird, we accommodate your schedule while ensuring our guests receive 5-star service. Enjoy complimentary meals, employee discounts, and a supportive work environment designed to help you thrive.
Responsibilities
- Deliver outstanding guest service during assigned shifts (front desk, housekeeping, or concierge)
- Manage check-in/check-out processes efficiently using hotel systems
- Respond promptly to guest inquiries and resolve issues with professionalism
- Maintain cleanliness and safety standards across guest areas and facilities
- Coordinate with team members for seamless shift transitions
- Assist with event setup and special guest requests as needed
- Complete accurate shift reports and documentation
Qualifications
- Previous hotel or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Basic computer proficiency with reservation systems
- Valid Texas driver's license (if driving required)
- High school diploma or equivalent
- Positive attitude and teamwork-oriented mindset