Job Description
Join our award-winning downtown hotel and become part of Colorado's premier hospitality experience! We're seeking enthusiastic individuals to fill flexible shift roles in our dynamic front desk and guest services team. Enjoy competitive pay, free employee meals, and discounts on local attractions while working in a stunning mountain setting. Perfect for students, retirees, or those seeking work-life balance with evening/weekend schedules.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room assignments and key distribution using our property management system
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold brand standards through attentive service and cleanliness
- Support event setups and concierge duties during peak shifts
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service experience in hotel/retail environment
- Proficiency with reservation software and POS systems
- Flexible availability including nights, weekends, and holidays
- Strong communication and conflict resolution skills
- Ability to stand/walk for 8+ hours during shifts
- Basic first aid/CPR certification or willingness to obtain
- Valid Colorado driver's license for occasional errands