Job Description
Start your hospitality career with us! Grand Plaza Hotel in vibrant New York City seeks enthusiastic Night Shift Front Desk Agents with no experience required. We provide comprehensive training to help you thrive in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for growth in one of the world's most exciting cities. If you're a people person ready to deliver exceptional guest experiences, apply today!
Responsibilities
- Efficiently check in/out guests with warm professionalism
- Manage phone inquiries and provide local area recommendations
- Process payments and maintain accurate financial records
- Resolve guest concerns promptly and escalate complex issues
- Monitor security systems and ensure a safe environment
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software for reservations
Qualifications
- No prior experience required - we train you!
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced setting
- Basic computer proficiency
- Flexibility to work nights, weekends, and holidays
- Strong attention to detail and problem-solving abilities