Job Description
Join our award-winning hospitality team at Grand Horizon Hotels as a Front Desk Agent! We're seeking passionate individuals with no prior experience who thrive in customer-facing roles. This is your gateway to a dynamic career in the hotel industry with comprehensive training, growth opportunities, and a supportive work environment. If you're a people person with a can-do attitude, we want you to start your journey with us!
Responsibilities
- Warmly greet and register guests with exceptional service
- Efficiently manage check-in/check-out processes and reservations
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and maintain a pristine lobby area
- Utilize hotel management software (training provided)
Qualifications
- No experience required – we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and demeanor
- Ability to work flexible shifts including weekends
- Problem-solving mindset with attention to detail
- Must be authorized to work in the United States