Job Description
Join Grandview Hospitality Group as an Entry-Level Hotel Associate and kickstart your career in the heart of Columbus's thriving hospitality scene! We're seeking energetic, customer-focused individuals to provide exceptional guest experiences across our premium downtown property. This shift-based role offers flexible scheduling, comprehensive training, and clear pathways for advancement. Perfect for students, career-changers, or hospitality newcomers looking for dynamic work in Ohio's capital.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping functions
- Manage check-in/check-out processes with accuracy and efficiency
- Handle guest inquiries and resolve issues promptly
- Maintain pristine guest rooms and public areas per brand standards
- Process reservations and coordinate with housekeeping/room service teams
- Operate hotel management systems (PMS) and POS technology
- Support safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- 0-2 years hospitality or customer service experience
- Strong communication and problem-solving skills
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Valid Ohio driver's license preferred
- Positive attitude and team player mentality