Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in downtown Dallas! We're seeking passionate part-time hotel professionals to deliver exceptional guest experiences. As a key member of our staff, you'll contribute to a luxurious environment while enjoying flexible scheduling and competitive benefits. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Provide exceptional front desk service including check-ins, check-outs, and guest inquiries
- Manage reservation systems and ensure accurate room assignments
- Handle guest complaints with professionalism and resolve issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Assist with event setup and guest concierge services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings, weekends, and holidays
- Proficiency in reservation systems and basic software
- Attention to detail and problem-solving abilities
- Valid Texas hospitality certification (or willingness to obtain)