Job Description
Join Nashville's premier hospitality team as a Part-Time Front Desk Agent! We're seeking energetic professionals to deliver exceptional guest experiences at our downtown luxury hotel. Perfect for students or career changers seeking flexible hours in Music City's vibrant hospitality scene. Enjoy competitive pay, free parking, and discounts on local attractions. Apply today to become part of our award-winning team!
Responsibilities
- Manage seamless guest check-in/check-out processes with attention to detail
- Respond to guest inquiries with professionalism and local expertise
- Handle reservation modifications and payment transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Resolve guest concerns promptly to ensure satisfaction
- Maintain security protocols for guest and property safety
- Utilize hotel management software for daily operations
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficiency in basic computer applications
- Strong problem-solving and multitasking abilities
- Tennessee hospitality certification a plus