Job Description
Join our award-winning team at Grand Hotel Nashville, where Southern hospitality meets urban luxury! We're seeking energetic part-time hotel staff to create unforgettable experiences for our guests. Enjoy flexible schedules, competitive pay, and a vibrant downtown location near Nashville's iconic music scene. Perfect for students, career changers, or hospitality enthusiasts seeking work-life balance.
Responsibilities
- Deliver exceptional guest service through personalized check-ins, room assistance, and concierge support
- Manage reservations, process payments, and maintain accurate guest records
- Collaborate with housekeeping and maintenance teams to ensure seamless operations
- Respond promptly to guest inquiries and resolve issues with professionalism
- Uphold brand standards through cleanliness and safety protocols
- Assist with event setup and special guest requests
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Tennessee hospitality certification (or willingness to obtain)
- Positive attitude and passion for exceeding guest expectations