Job Description
Join our award-winning team at Grand Hospitality Group, where we blend innovation with exceptional service to create unforgettable guest experiences. We're seeking passionate individuals to join our vibrant San Jose hotel as part-time staff members. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Silicon Valley. Whether you're starting your hospitality career or seeking a dynamic part-time opportunity, our hotel offers growth, training, and a culture that celebrates diversity and excellence.
Responsibilities
- Deliver exceptional guest service through attentive check-in/check-out procedures and personalized assistance
- Maintain pristine guest rooms and public areas to exceed cleanliness standards
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Collaborate with cross-functional teams to ensure seamless hotel operations
- Process payments accurately and manage cash handling procedures
- Uphold safety protocols and emergency response procedures
- Contribute to a positive team environment through open communication
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and familiarity with reservation systems
- Attention to detail and commitment to cleanliness standards
- Ability to stand for extended periods and lift up to 30 lbs
- Valid work authorization in the United States
- Positive attitude with a service-oriented mindset